CECAN Webinar: The Human, Learning, Systems approach to managing in complexity
Tuesday 1st October 2019, 13:00 - 14:00 BST
Presenter: Dr Toby Lowe, Senior Lecturer in Public Leadership and Management, Newcastle Business School
You are warmly invited to join us for the following CECAN Webinar...
The webinar views the challenge of creating complexity-informed evaluation by seeing it as a public management challenge. How can public management adopt a more complexity-informed approach? The session will outline an emerging complexity-informed approach to public management: the Human, Learning, Systems (HLS) approach. The HLS approach involves public services responding to the variety of human need through bespoke service provision, using learning as the engine for performance improvement and stewarding the health of the systems which produce social outcomes.
One of the three key tasks of managing work in an HLS way (including funding and commissioning of work) means creating the conditions in which people can build effective human relationships.