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CECAN Webinar: Using the System Effects Methodology to Understand the User Experience of Complex Systems

Online, 16 Jul 2019, 9am
Luke K Craven

Tuesday 16th July 2019, 09:00 – 10:00 BST (18:00 – 19:00 ACT)

Presenter: Dr Luke K Craven, Research Fellow (Public Service Research Group), University of New South Wales, Canberra

Webinar Overview:

This webinar will present an overview of the System Effects methodology, an approach developed to understand the user experience of complex systems. System Effects draws on the methodological approaches of soft systems thinking, fuzzy cognitive mapping, and graph theoretical analysis. As a methodological tool, its objective is to aggregate and quantify user-generated system maps of a problem and its associated factors. Participants will be given a live demonstration of a new System Effects software that can assist in data collection and analysis. Finally, participants will be able able to discuss their work-in-progress, and engage in a discussion about they could effectively incorporate systems thinking and System Effects into their own projects.

By the end of the webinar, participants will be able to:

  • Describe a number of different theoretical concepts relating to complexity and systems thinking;
  • Think about how to use System Effects in their own research projects;
  • Understand how systems thinking can support the design, implementation and evaluation of interventions and programs.

Presenter Biography:

Luke’s research focuses on developing new tools to understand and address complex policy challenges. He works with a range of public sector organisations to adapt and apply systems frameworks to support policy design, implementation and evaluation. Luke is known for developing the System Effects methodology, which is widely used to analyse complex causal relationships in participatory and qualitative data. He is also involved in number of collaborative projects that are developing innovative solutions to complex policy challenges, which includes work focused on food insecurity, health inequality, and climate resilience.

Luke holds a PhD in Political Science at the University of Sydney, where he remains affiliated with the Sydney Environment Institute and the Charles Perkins Centre.

More information about Luke’s research and publications is available through his website.

How to Join:

This talk will take place via a Zoom Webinar (registration now closed).

After registering, you will receive a confirmation email containing information about joining the webinar. In case you are unable to attend, a recording of the webinar will be uploaded to our website following the event.

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