News

CECAN Webinar: The Human, Learning, Systems approach to managing in complexity

Toby Lowe Webinar

 

On 1st October 2019, Dr Toby Lowe, Senior Lecturer in Public Leadership and Management at Newcastle Business School, hosted our CECAN Webinar: 'The Human, Learning, Systems approach to managing in complexity'. 

 

Attended by around 60 participants, the webinar discussed the challenge of creating complexity-informed evaluation by seeing it as a public management challenge. How can public management adopt a more complexity-informed approach? The session outlined an emerging complexity-informed approach to public management: the Human, Learning, Systems (HLS) approach. The HLS approach involves public services responding to the variety of human need through bespoke service provision, using learning as the engine for performance improvement and stewarding the health of the systems which produce social outcomes.

 

If you were unable to join the webinar, you can watch/listen to the session via our YouTube channel below. We are also pleased to be able to share a PDF version of the PowerPoint slides, please click here to view. 

 

CECAN Webinar: Co-creation of innovation: Group Concept Mapping to value and engage More Knowledgeable Others in authoring and valuing complex systems

Mary Kane Webinar

 

On 24th September 2019, Mary Kane presented an overview of Group Concept Mapping. Mary Kane, MSLIS, is President of Concept Systems, Inc., a social research and evaluation firm specializing in capturing the knowledge and opinions of people and agencies to improve organizations, cultures and environments. 

 

Attended by around 50 participants, the webinar included the following topics:

 

  • The foundations and applications of Group Concept Mapping;

  • The principles and relevance of MKO (More Knowledgeable Other);

  • Initiatives that are relevant to the mission of CECAN relative to policy innovation;

  • Groupwisdom™, the web-based application for data collection and results analysis.

 

If you were unable to join the webinar, you can watch/listen to the session via our YouTube channel below. We are also pleased to be able to share a PDF version of the PowerPoint slides, please click here to view. 

 

How does the commissioning process inhibit the uptake of complexity-appropriate evaluation?

Jayne Cox Report

 

11th September 2019

CECAN Fellow, Jayne Cox, has published a project report from her funded fellowship project entitled “How does the commissioning process inhibit the uptake of complexity-appropriate evaluation?”. The report is available to download here

 

The study identified barriers to adopting complexity-appropriate methods that arise from the competitive tendering process used to commission policy evaluations. Interviewees thought the process deals especially poorly with two of the intrinsic features of complexity-appropriate approaches – the need for flexibility and iteration to respond to emergence, and the value of collaborative working and co-creation. The report offers a range of solutions, from small tweaks of existing tendering processes to a radical overhaul of evaluation commissioning. 

 

Complexity Evaluation Framework

CEF

 

23rd August 2019

On the 5th of June 2019, CECAN Ltd presented a first look at the new Complexity Evaluation Framework to an audience of policy-makers, analysts and commissioners in the Department for Environment, Food and Rural Affairs (Defra).

 

The framework has been commissioned by Defra and delivered by CECAN Ltd. Written for analysts and policy-makers who are involved in planning, commissioning, managing and/or delivering evaluation, the framework aims to ensure that complexity thinking is consistently embedded into evaluation – to equip its users with a checklist of core considerations to ensure that evaluations are robust and sufficiently consider the implications of complexity.  

 

The workshop included a discussion with Roisin O’Brien (Principal Social Researcher – Resources and Waste Evidence) and Tom Pye (Senior Policy Advisor - Resources, Waste and Plastics Strategy), hosted by CECAN Deputy Director Ben Shaw.

 

CECAN Webinar: Using the System Effects methodology to understand the user experience of complex systems

Luke Craven Webinar

 

On 16th July 2019, Dr Luke K Craven, Research Fellow (Public Service Research Group) at University of New South Wales, Canberra presented an overview of the System Effects methodology, an approach developed to understand the user experience of complex systems. The webinar included a live demonstration of a new System Effects software that can assist in data collection and analysis.

 

If you were unable to join the webinar, you can watch/listen to the session via our YouTube channel below. We are also pleased to be able to share a PDF version of the PowerPoint slides, please click here to view. As the webinar proved to be very popular, unfortunately we were unable to get through all the participant questions. Accordingly, please click here to view answers to the questions which we were unable to cover during the live webinar.